A Fond Farewell

Step 11 of 11

The very last moment of the visit.

What This Step Covers

A genuine thank-you from both the server and the host stand as the guest leaves.

The Benchmarks
  • Farewell acknowledgment
    Every departing guest is graciously thanked by the server and the host stand.
Why It Matters

How a table ends is still part of the story a guest tells about their visit. A genuine goodbye, from both the server and the host stand, is a small thing that costs nothing and closes the visit on the same attentive note it started on.

Where It Breaks

The guest expected a genuine goodbye, and instead got a rushed one, or none at all, because everyone’s attention had already moved to the next table.