10 Steps of Technical Service

About this course:

This is technical service. The mechanics. Timing, accuracy, sequence.

None of it is about personality. A fifteen-year server and someone on their
second week should run a table the same way, because the guest cannot tell
the difference and should not have to.

This is the floor, not the ceiling.

Hospitality is the other half, and it lives somewhere else. That is the part
that keeps growing for as long as you work here. But it needs room to grow in,
and that room comes from having these seven down cold.

Learn them. Then go build on top of them.